Support

Help with creating, organizing, and sharing carts in Messages.

Contact support

Email us at [email protected]. Please include what you were trying to do, the device and iOS version, and whether the issue affects your own cart or a shared cart. Do not include shared-cart links, credentials, or sensitive product information unless support specifically asks for them.

Open Shared Cart

Open Apple Messages on iPhone.
Enter any conversation.
Tap the “+” button beside the message field.
Open the Messages apps list.
Select Shared Cart.

Create a cart

No account or password is required.
Paste a public HTTPS product link into the product-link field.
The app resolves available product information and groups the item by store.
You can adjust quantity, mark the item ordered, or move it back to the cart.

Share a cart

Open one of your own carts.
Open the cart menu and choose Share.
Review the shared-cart message staged in the conversation.
Tap Send.

Shared recipients can view the live cart without creating an account. Friend-shared carts are read-only.

Troubleshooting

Shared Cart does not appear in Messages

Make sure the app is installed on the iPhone.
Open the Messages apps list and choose Edit or Recently Added to find it.
Restart Messages after installing or updating the app.

A product link does not resolve

Use a public HTTPS product URL without spaces.
Confirm the merchant page loads in a browser.
Some stores block automated product lookup or do not publish complete product metadata.

A shared cart does not open

Make sure Shared Cart is installed.
Confirm the shared message has not been superseded or revoked.
Update to the latest Shared Cart version if available.

Cart changes did not synchronize

Check your network connection.
Close and reopen the Messages extension.
If the problem continues, contact support and include the approximate time of the change.

“Ordered” is not retailer confirmation

Marking an item ordered is an organizational status inside the cart. Shared Cart does not perform checkout, process payments, or confirm that a retailer fulfilled an order.

Privacy and deletion

Read the Shared Cart Privacy Policy. To request deletion of information associated with your installation, email [email protected].

Operator contact

Shared Cart is operated by Styl Fashion, Inc.
Email: [email protected]